Salam88 Data Protection

Privacy Policy Salam88 – Your Privacy, Fully Protected in Malaysia

Your trust is the foundation of our relationship. salam88 is committed to protecting every piece of personal information you share with us β€” upholding the highest security standards and maintaining full transparency in how your data is handled.

Last updated: 1 January 2026
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SSL 256-bit
Data Encryption
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PDPA Compliant
Malaysian Standard
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No Data Selling
Your Privacy, Protected
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User Rights
Full Control

Salam88's Privacy Commitment to Malaysian Players

Six core principles underpinning our privacy policy

Ongoing Data Protection

All your personal data at salam88 is protected by bank-grade 256-bit SSL encryption. Our servers are regularly audited by independent third parties to ensure security standards remain up to date.

SSL 256-bit

No Personal Data Sales

Salam88 will not sell, rent, or transfer your personal data to any third party for marketing purposes without your explicit consent. Your data is used solely for the purposes stated in this policy.

100% Secure

Your Data, Your Control

You have full rights to access, correct, or request the deletion of your personal data at Salam88 at any time. The process is straightforward and can be done via your account settings or by contacting our support team.

User Controls

Malaysia PDPA Compliant

Salam88's privacy policy is developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data processing is carried out in accordance with applicable Malaysian legal requirements.

PDPA 2010

Data Breach Notification

In the event of any security incident affecting your data, salam88 is committed to notifying affected players within a reasonable timeframe in accordance with established procedures.

Transparency

Minimal Data Retention

Salam88 retains your personal data only for as long as it is needed for legitimate purposes. Data that is no longer required will be deleted or anonymised in accordance with secure disposal procedures.

Minimal Data

01 Introduction & Scope of This Privacy Policy

Salam88 deeply values the trust you place in us when you register and use our platform. This Privacy Policy clearly explains how Salam88 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

This document applies to all users of the salam88 platform β€” whether you are registering as a new member, using the platform as a guest, or simply browsing our website. By continuing to use the salam88 platform, you agree to the privacy practices described in this policy.

This Privacy Policy forms part of the Terms & Conditions salam88 and should be read together with that document. In the event of any conflict between the two documents on matters of privacy, this Privacy Policy shall prevail.

Salam88 acts as the data controller for all personal information collected through our platform. We are responsible for ensuring that all data processing is carried out in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and its related regulations.

02 Types of Personal Data Collected by salam88

Salam88 only collects data that is genuinely necessary to provide our services to you. The following are the categories of data we collect:

Data Category Details Requirements
Identity Information Full name, date of birth, identity card number (when required for verification) Mandatory
Contact Information Email address, Malaysian mobile number Mandatory
Financial Information Payment methods (Touch 'n Go, GrabPay, DuitNow, etc.), transaction records Mandatory
Usage Data Betting history, game preferences, login times, platform activity Automatic
Technical Data IP address, browser type, device type, operating system Automatic
Communication Data Support chat records, emails sent to us Where Relevant

2.1 Data We Do Not Collect

Salam88 will not collect sensitive data unrelated to the provision of our services, including religious information, political views, health data (except where relevant to responsible gaming), or biometric data without your consent.

03 How salam88 Uses Your Personal Data

Personal data you provide to salam88 is used solely for legitimate purposes directly related to delivering our services. Below are the key ways we use your data:

  • Account management: Creating and managing your salam88 account, including identity verification and account settings.
  • Transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and FPX, as well as withdrawals of your winnings.
  • VIP programme and rewards: Calculate and manage your VIP points, weekly cashback, and other benefits under the Salam88 VIP Rewards Programme.
  • Customer support: Handling enquiries, resolving complaints, and providing technical assistance in Bahasa Melayu.
  • Platform security: Detecting and preventing fraud, money laundering, and other unlawful activities on the platform.
  • Legal compliance: Meeting the reporting and compliance obligations required under Malaysian law.
  • Service communications: Sending important notifications regarding your account, security, or changes to our services.

Salam88 Guarantee: Your data will not be used to make automated decisions that materially affect your rights without human involvement. If you believe you have received an unfair decision, you have the right to request a manual review.

04 Sharing Data with Third Parties

Salam88 understands that your privacy matters deeply. We will not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited circumstances where we may need to share certain information:

4.1 Trusted Service Providers

Salam88 works with carefully selected third-party service providers to help operate our platform. These include cloud infrastructure providers, licensed payment processors, and identity verification system providers. All partners are bound by strict data protection agreements.

4.2 Legal Requirements

Salam88 may be required to disclose your personal data to the relevant authorities in Malaysia if mandated by law, court order, or in the context of a criminal investigation. We will always endeavour to notify you of any such disclosure unless prohibited from doing so by law.

4.3 Business Transfers

Should salam88 be involved in any merger, acquisition, or asset sale, user personal data may form part of the transferred assets. In such cases, we will notify users before their data is transferred or becomes subject to a different privacy policy.

Our Commitment: Under no circumstances will salam88 sell your personal data to advertising companies, data brokers, or any third party for marketing purposes without your explicit prior consent.

05 salam88 Data Security & Protection Measures

Protecting your personal data is Salam88's highest priority. We continually invest in our security infrastructure and take a layered approach to keeping your data safe at all times:

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End-to-End Encryption
All data transmitted between your device and salam88's servers is protected using 256-bit TLS/SSL encryption.
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Two-Factor Authentication
An additional security layer for your account β€” recommended for all salam88 players to enable.
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Regular Security Audits
The salam88 platform is audited by independent cybersecurity experts every six months to identify and address vulnerabilities.
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24/7 Monitoring
Our automated monitoring system runs around the clock to detect suspicious activity and security threats.

While salam88 takes all reasonable steps to protect your data, no system can guarantee 100% security. You are also responsible for keeping your account password secure and not sharing your login credentials with anyone.

06 Cookie Policy & Tracking Technologies

Salam88 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you browse our website. The following are the types of cookies we use:

You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain features on salam88.

07 Your Rights as a Data Subject

As a salam88 user and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

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Right of Access

Request a copy of all personal data we hold about you, including details on how it is used.

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Right to Rectification

Request correction of any inaccurate or incomplete personal data held in our systems.

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Right to Erasure

Request the deletion of your personal data when it is no longer needed for its original purpose.

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Right to Object

Object to the processing of your personal data for direct marketing purposes or on grounds of legitimate interest.

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Right to Portability

Request a machine-readable copy of your data for transfer to another service provider.

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Right to Restrict

Request restriction of the processing of your personal data in certain circumstances permitted by law.

To exercise any of the above rights, please contact the salam88 privacy team by email at support@salam88.im or via live chat, available 24/7. We will process your request within 30 working days.

08 Personal Data Retention Period

Salam88 only retains your personal data for as long as it is needed for legitimate purposes. Retention periods vary depending on the type of data:

  • Active account data: Retained for as long as your account remains active with Salam88.
  • Financial transaction records: Retained for 7 years as required under Malaysian financial regulations.
  • Betting history: Retained for 3 years after the transaction date for dispute resolution and compliance purposes.
  • Support communication records: Retained for 2 years after the case is closed.
  • Technical log data: Retained for 90 days for security and troubleshooting purposes.
  • Terminated account data: Deleted within 6 months after account closure, unless a longer retention period is required for legal reasons.

Once the retention period expires, your personal data will be securely deleted or fully anonymised in accordance with industry-standard procedures. You may contact us to confirm the status of your data.

09 Amendments to This Privacy Policy

Salam88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. All amendments are intended to strengthen the protection of your data.

When we make significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this document
  • Sending email notifications to all registered salam88 members
  • Display an in-platform notice at least 14 days before the amendments take effect

Your continued use of the salam88 platform after the effective date of any amendment constitutes your acceptance of the revised policy. If you do not agree with any changes, please stop using the platform and contact us to close your account.

10 Contact Salam88's Data Protection Officer

If you have any questions, concerns, or complaints about how salam88 handles your personal data, please reach out to us through the following channels:

  • Privacy Email: support@salam88.im (subject line: "Privacy Enquiry")
  • Live Chat: Available 24/7 via the salam88 platform in Bahasa Melayu
  • Response time: We are committed to responding to all privacy enquiries within 3 business days

If you are not satisfied with our response, you have the right to escalate your complaint to the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Digital.

Related Documents: Please also read Terms & Conditions and Responsible Gaming for a full overview of Salam88's commitments to its users.

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Your Privacy is Protected. Join salam88 with Confidence!

We take every aspect of your data protection seriously. Register with salam88 today and enjoy a safe, fair, and enjoyable betting experience β€” with a platform that truly values your privacy.

For users aged 18 and above only. Please play responsibly.

Bahasa Melayu